Shipping policy
Effective Date: August 26, 2026
DesireGoodCredit LLC primarily offers digital products, educational materials, consultations, and service-based products. No physical merchandise is shipped for products identified as digital or service-based.
Accordingly, customers should not expect to receive physical merchandise by mail unless a particular product listing expressly states otherwise.
Digital Products
Digital products may include e-books, guides, templates, letters, educational resources, downloadable files, and other electronically delivered materials.
Depending upon the product purchased, digital materials may be delivered through:
- A download link provided after checkout;
- Email;
- A customer account or online portal;
- Access instructions provided after purchase; or
- Another electronic delivery method identified in the applicable product description.
Delivery times may vary depending upon the product and delivery method.
Customers are responsible for providing an accurate email address and other required contact information when completing their purchase.
Consultations
Consultations are services and therefore are not physically shipped.
After purchasing a consultation, customers will receive or be provided with applicable scheduling instructions, appointment information, or other directions necessary to receive the purchased service.
Service-Based Purchases
Service packages are fulfilled electronically or through professional services performed by DesireGoodCredit LLC.
The purchase of a service does not result in the shipment of physical merchandise unless expressly stated in the applicable product description.
Service commencement and completion times may vary based upon the nature of the service, required customer information, scheduling, and other applicable requirements.
Delivery Problems
If you purchase a digital product and do not receive the applicable download, email, access instructions, or other expected delivery information, please contact us.
Before contacting us, customers are encouraged to verify that the email address provided during checkout is correct and to check spam or junk-mail folders.
We will make reasonable efforts to assist with verified purchases and legitimate access issues.
No Physical Shipping Charges
Because qualifying products are delivered digitally or fulfilled as services, physical shipping charges do not apply to those purchases.
Refunds and Cancellations
Digital delivery, refund eligibility, service cancellations, and related matters are governed by our Return, Refund & Cancellation Policy.
Contact Information
For questions regarding digital delivery or fulfillment, please contact:
DesireGoodCredit LLC
Email: contact@DesireGoodCredit.net
Phone: 1-800-963-3877
Website: DesireGoodCredit.net